Users choosing the wrong language pair
You may occasionally have received requests for translating French to English although your account shows English-French as your language pair (or conversely, get F-E requests when you should only get E-F ones.)
The reason is that some users simply pick up any language pair available at the time they want to ask for a translation.
This is not acceptable and we should not encourage this practice. It is unfair to regular users that those cheating ever get their translation, so in such cases, please bounce the request using the link at the bottom of the email.