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News & Tips for Sylang Translators

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March 25, 2007

Users choosing the wrong language pair

You may occasionally have received requests for translating French to English although your account shows English-French as your language pair (or conversely, get F-E requests when you should only get E-F ones.)
The reason is that some users simply pick up any language pair available at the time they want to ask for a translation.

This is not acceptable and we should not encourage this practice. It is unfair to regular users that those cheating ever get their translation, so in such cases, please bounce the request using the link at the bottom of the email.

March 18, 2007

Is the "account suspended" email useful?

When suspending your translator account, you will get an email confirmation that your account has been suspended. This was meant as a reminder for you to reactivate your account when you are back from vacation.
However in practice some translators suspend their account several times a week, and I suspect the email is an annoyance to them.

Please let us know whether you think we should stop sending email notifications when an account is suspended.

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